An Office Technology Evaluation Checklist
- Check Your Equipment
Start at the beginning, and take an inventory of all your equipment. Is it aging? Does it still meet your needs or are you having to find band-aids to apply to new situations and emerging needs? Which pieces of equipment need to be upgraded or replaced?
Where are the gaps in terms of needs and current capacity?
- Evaluate Your Communications Needs
Is your call center equipped to handle the volume required? If you have more than one location, do you need to connect different networks over geographical regions? SD-WAN, cloud and integrated solutions are a must.
- Make Sure Your Tech Is Ready to Go - On the Go
In today’s dynamic business atmosphere, we need to work on the go. Whether we’re on a flight to visit a client or commuting downtown to deliver a presentation, we need to be able to stay in contact with our people. ISS Technologies has the solutions to facilitate a seamless experience, including Instant Messaging, StarPhone, and StarMessenger. We can help you find the right fit for your needs.
- Take Your Remote Team Members Into Account
More employees are working remotely: they may be on the other side of town, the other side of the country, or the other side of the world. Do you have the technological capacity to accommodate them and facilitate instant and seamless communication? Virtual workspaces, video conferencing, and other solutions are essential to 21st-century businesses.
- Solidify Your Disaster Recovery Plan
No matter how well you plan, you cannot control every factor that can derail your technology and communications systems. A severe storm, for example, can result in power, phone, and internet outages that can have a significantly detrimental impact on your business. Do you have a plan in place to help you hope for the best and prepare for the worst?
StarRecovery empowers you to maintain communications even if your facility is experiencing outages and/or has been damaged. You can reroute customer calls, utilize auto attendants, and keep in contact with your employees.
Start the new year off on the right foot; get your tech in order. Does it currently handle all of your needs effectively and efficiently? If not, contact the ISS Technologies team. We can help you find optimal solutions that will help you accomplish all of your business resolutions.